Notifications aren't appearing

Check the in-app notification centre separately from phone reminders. Phone reminders need a supported device, notification permission and relevant saved appointments, your own due tasks or document follow-up dates.

1. Tap the bell to check the list itself.
2. Open More, then Notifications, and confirm the relevant categories are on.
3. Check your quiet hours aren't covering the time you expected something.
4. For phone reminders, check CareCircle Family's notification permission in device settings and open the app with a connection so it can load current records.

Still stuck? Contact support and we'll help you sort it out.