Understanding roles

Roles decide what someone can see and change. Joining a Circle does not give access to every record; sensitive areas have additional restrictions.

RoleCan do
OwnerManage the Circle, invitations and members, and coordinate shared care records. Another person's private Wishes remain private unless shared.
Family memberAdd and update shared appointments, tasks, notes, documents, shopping and expenses; access close-family Memories.
Primary carerCoordinate and update shared care information, including medication records, documents and expenses; access close-family Memories.
Friend / helperHelp with shared tasks and shopping. Medication records, documents, finances and Memories are not available.
Professional / carerTime-limited access to care categories the owner shares. Financial and legal documents and Memories remain unavailable.
View onlyRead permitted shared information without editing. Documents, medication records, finances and Memories remain unavailable.
My Circle (loved one)A simpler view for the person receiving care, with larger controls and fewer choices: see what's happening, add shopping items and leave notes when access is enabled.

Each Circle has one Owner at a time. Ownership can be transferred if the person organising care changes.

Still stuck? Contact support and we'll help you sort it out.